Retail Customer Service
Below is a quick reference to delivery and product information. In addition, we have some frequently asked questions. If your concern is not addressed, below, please call or email us and we will answer any additional questions you may have about Sunflower Foods, our products and services.
To Place Order:
Toll-free (800) 377-4693 (inside the US only)
Phone: (816) 741-1600
Fax: (816) 741-1602
Email orders/inquiries to: info@sunflowerfoodcompany.com
Mailing address:
Sunflower Food & Spice Company, Ltd., LLC
4114 NW Riverside Street
Riverside, Missouri 64150
Terms:
For online orders, we accept the following credit cards: MC, VISA, AMEX, DISCOVER
Delivery
We are located in Riverside, Missouri. Orders are shipped daily from our facility. For overnight or express delivery service, please contact us at 800-377-4693 for shipping charges. Delivery charges are based on the merchandise total ordered for each individual address. If shipping to two or more address, delivery charges apply to each address.
Shipping
Shipping is only available to the continental United States. There is a $5.00 min. handling charge on all orders. Orders are shipped UPS and residential ground. All orders are processed and shipped promptly. We will notify you of any delays. We need a street address. UPS will not deliver to a post office box.
Guarantee
If you are not completely satisfied with your purchases, please contact us within one week of receiving your order for exchange or refund.
Ordering
Retail orders of our products are only available through our web site. If you have any questions or concerns about your order, please contact us at sales@sunflowerfoodcompany.com
Corporate Gifts
We will help put together corporate gifts for your business clients and associates using our products. Contact our corporate gift coordinator to see if your order may qualify for a volume discount. Contact 800-377-4693 or by email at: info@sunflowerfoodcompany.com
All orders are shipped UPS ground unless otherwise stated.
Additional Help
Contact sales@sunflowerfoodcompany.com or contact us at (800) 377-4693 or (816) 741-1600 or by fax at (816) 741-1602.
Frequently Asked Questions (FAQ)
Q: What is the shelf life of your products?
A: We guarantee six months from the original date of purchase.
Q: What is the difference between the Original and All-Natural Sunny Seed Drops?
A: The All-Natural Sunny Seed Drops don't have any artificial food colorings and are not gluten free.
Q: Are any of your products Kosher?
A: Yes, only the Sunflower Cookies and Hunter Mulling Spice.
Q: Do the Sunny Seed Drops contain any pork products?
A: No, we have changed our formula to use Gum Arabic instead of pork derived Gelatin in all of our Sunny Seed Drops.
Q: Do we create custom colors?
A: No, but we do try to accommodate customers with custom blends of our available colors for special events and themes. Certain quantities apply, contact sales.
Q: Do you ship FedEx?
A: No, are primary method of low-volume shipping is UPS.
Q: Do you ship COD?
A: No, accounts not on terms with us must prepay with a check, credit card, or money order.
Q: Is your website secure?
A: Once you add all your items to your cart and click checkout, you are directed to s secure site for credit card processing.
Q: What credit cards do you accept?
A: Visa, Mastercard, American Express and Discover.
Q: Do you have a retail storefront?
A: No, we are a wholesale manufacturer that supplies to retailers with store fronts. Ordering from the website is the only direct retail store we offer to customers.
